Customer Success & Support Jobs at Startups in United Kingdom
the United Kingdom has 116 open customer success and support roles at 92 early-stage startups, and 53% of them are remote. Where pay is stated it is typically GBP 45k to 85k, with a median of GBP 61k. 12 roles are new this week.
Who is hiring customer success and support roles in the United Kingdom
Open roles by startup. Select a startup to see its jobs.
Salary
Annual pay for this page’s roles that state a salary, in GBP. The typical range covers the middle half of those postings.
- £61Kmedian pay
- £45Ktypical range: lower
- £85Ktypical range: upper
Based on 26 postings stating pay in GBP.
Pay figures come from the 31 postings on this page that state a salary.
The hiring market
United Kingdom has 7% of all 1,658 open customer success and support roles on this site.
Industries
Fintech and payments (19), cybersecurity (14) and marketing and sales (9) startups have most of the openings.
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
How much do customer success and support jobs in the United Kingdom pay?
Typically GBP 45k to 85k a year, with a median of GBP 61k, where the posting states a salary.
Which startups are hiring customer success and support roles in the United Kingdom?
Secfix (4 roles), Light (3) and CHOCO (3) have the most; 92 startups are hiring in total.
Can I work remotely?
53% of these roles are remote; the rest are in the United Kingdom.
Do I need to be lead?
Most roles are lead (26% of those that state a level), and 26% are junior or intern.
Are new roles coming in?
12 were posted this week.