Customer Success & Support Jobs at Startups in Shanghai, China
Shanghai has 2 open customer success and support roles at 2 early-stage startups, 1 of them remote.
The open roles
- Customer Service Specialist (Supplier Onboarding & Support): Shanghai, posted 4 June 2026.
- Technical Support Engineer (L1/Frontline Support), APAC: remote, posted 2 June 2026.
The hiring market
Industries
Developer tools (1) and mobility and logistics (1) startups have most of the openings.
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
2 jobsSort
Questions people ask
Which startups are hiring customer success and support roles in Shanghai?
Databento (1 roles) and Shypple (1) have the most; 2 startups are hiring in total.
Can I work remotely?
1 of these 2 roles are remote.