Customer Success & Support Jobs at Startups in California, US
California, US has 201 open customer success and support roles at 137 early-stage startups, and 34% of them are remote. Where pay is stated it is typically USD 120k to 175k, with a median of USD 143.7k. 15 roles are new this week.
Who is hiring customer success and support roles in California, US
Open roles by startup. Select a startup to see its jobs.
- 201open roles
- 137startups hiring
- 34%remote
Salary
Annual pay for this page’s roles that state a salary, in USD. The typical range covers the middle half of those postings.
- $144Kmedian pay
- $120Ktypical range: lower
- $175Ktypical range: upper
Based on 127 postings stating pay in USD.
Pay figures come from the 127 postings on this page that state a salary.
The hiring market
California, US accounts for 23% of United States's 871 open customer success and support roles.
Industries
Fintech and payments (25), AI and machine learning (25) and developer tools (21) startups have most of the openings.
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
How much do customer success and support jobs in California, US pay?
Typically USD 120k to 175k a year, with a median of USD 143.7k, where the posting states a salary.
Which startups are hiring customer success and support roles in California, US?
Campfire (YC W22) (5 roles), Rocketship (5) and Bobyard (4) have the most; 137 startups are hiring in total.
Can I work remotely?
34% of these roles are remote; the rest are in California, US.
Do I need to be lead?
Most roles are lead (24% of those that state a level), and 14% are junior or intern.
Are new roles coming in?
15 were posted this week.