Customer Success & Support Jobs at Startups in Austin, TX, US
Austin has 34 open customer success and support roles at 25 early-stage startups, and 32% of them are remote. Where pay is stated it is typically USD 135k to 150k, with a median of USD 143.7k. 2 roles are new this week.
Who is hiring customer success and support roles in Austin
Open roles by startup. Select a startup to see its jobs.
- 34open roles
- 25startups hiring
- 32%remote
Salary
Annual pay for this page’s roles that state a salary, in USD. The typical range covers the middle half of those postings.
- $144Kmedian pay
- $135Ktypical range: lower
- $150Ktypical range: upper
Based on 8 postings stating pay in USD.
Pay figures come from the 8 postings on this page that state a salary.
The hiring market
Austin accounts for 4% of United States's 882 open customer success and support roles.
Industries
Fintech and payments (6), marketing and sales (4) and commerce and retail (4) startups have most of the openings.
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
How much do customer success and support jobs in Austin pay?
Typically USD 135k to 150k a year, with a median of USD 143.7k, where the posting states a salary.
Which startups are hiring customer success and support roles in Austin?
Way (4 roles), Truemed (3) and MicroVentures (2) have the most; 25 startups are hiring in total.
Can I work remotely?
32% of these roles are remote; the rest are in Austin.
Do I need to be senior?
Most roles are senior (42% of those that state a level), and 8% are junior or intern.
Are new roles coming in?
2 were posted this week.