Customer Success & Support Jobs at Business & Operations Software Startups
There are 57 open customer success and support roles at 31 early-stage startups, 33% of them remote. Where pay is stated it is typically USD 77.5k to 142.5k, with a median of USD 100k.
What startups in business and operations software build
Startups here sell tools that take a painful internal process off another company's hands. The buyers are businesses, so the work stays close to customer calls and to whatever the contract promised. Engineering, product and sales roles all end up talking to the same customers.
Who is hiring customer success and support roles
Open roles by startup. Select a startup to see its jobs.
- 57open roles
- 31startups hiring
- 33%remote
Salary
Annual pay for this page’s roles that state a salary, in USD. The typical range covers the middle half of those postings.
- $100Kmedian pay
- $78Ktypical range: lower
- $143Ktypical range: upper
Based on 23 postings stating pay in USD.
Pay figures come from the 26 postings on this page that state a salary.
The hiring market
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Latest early-stage startup jobs, open to Pro members
Questions people ask
How much do customer success and support jobs pay?
Typically USD 77.5k to 142.5k a year, with a median of USD 100k, where the posting states a salary.
Which startups are hiring customer success and support roles?
Uncountable Inc. (8 roles), Tabs (5) and Field Nation (4) have the most; 31 startups are hiring in total.
Can I work remotely?
33% of these roles are remote.
Do I need to be junior?
Most roles are junior (31% of those that state a level), and 31% are junior or intern.
Are new roles coming in?
3 were posted this week.