Customer Success & Support Jobs at Zoo
Zoo has one open customer success and support role, fully remote, paying USD 60k to 80k a year, alongside 7 other open roles.
About Zoo
Zoo develops CAD software for hardware design. Its platform includes Zoo Design Studio, a full-stack, AI-native CAD environment, and Zookeeper, a conversational CAD agent that reasons through design iterations and works across hybrid CAD workflows. The software is built on a modern geometry engine and is available on Mac, Windows, and Linux. Zoo aims to create infrastructure for hardware design, combining cloud-native CAD with AI-powered engineering workflows to help teams design and manufacture products. The company is headquartered in Los Angeles and was founded and incubated by Embedded Ventures in 2021.
The open role
- Technical Customer Support Specialist : remote, USD 60k to 80k, posted 16 June 2026.
Also hiring at Zoo
Zoo is also hiring in engineering (6) and hardware and science (1).
Its roles are in Los Angeles, CA, US (8) and remote (6).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Zoo?
It is remote.
How much does it pay?
USD 60k to 80k a year, as stated in the posting.
What else is Zoo hiring for?
Engineering and hardware and science: 7 more roles.