Customer Success & Support Jobs at Zingtree
Zingtree has 2 open customer success and support roles, 2 of them remote, alongside 1 other open role.
About Zingtree
Zingtree is an AI automation platform for customer support teams. It helps support agents and end consumers follow complex procedures, resolve issues faster, and deliver consistent and compliant answers. The platform is used to transform self-service, streamline support agent workflows, and improve customer experiences.
The open roles
- SaaS Solutions Architect (Post Sales Implementation): remote, posted 4 June 2025.
- Senior SaaS Solutions Architect (Post Sales Implementation): remote, Senior, posted 4 June 2025.
Also hiring at Zingtree
Zingtree is also hiring in engineering (1).
Its roles are in United States (3) and United Kingdom (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
2 of the 2 open customer success and support roles at Zingtree are remote.
What else is Zingtree hiring for?
Engineering: 1 more role.