Customer Success & Support Jobs at Writer.ly
Writer.ly has 2 open customer success and support roles, 2 of them remote, alongside 47 other open roles.
About Writer.ly
Writer.ly is an enterprise AI platform for agentic work. It provides AI agents that teams can delegate tasks to, producing polished, on-brand, and compliant work. The platform includes features such as playbooks, AI Studio, connectors, and solutions tailored to marketing, sales, and support.
The open roles
- Support engineer: remote, USD 124.8k to 157.8k, posted 30 July 2026.
- VP, customer success (EMEA): remote, VP, posted 30 July 2026.
Also hiring at Writer.ly
Writer.ly is also hiring in engineering (19), data and AI (15), sales and business development (7), marketing and growth (3), education (1) and finance and legal (1).
Its roles are in New York City, NY, US (22), San Francisco, CA, US (20), London, UK (17) and Seattle, WA, US (15).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
2 of the 2 open customer success and support roles at Writer.ly are remote.
What else is Writer.ly hiring for?
Engineering, data and AI, sales and business development, marketing and growth, education, and finance and legal: 46 more roles.