Customer Success & Support Jobs at Watchmaker Genomics
No customer success and support roles are open at Watchmaker Genomics at the moment. The nearest open roles are linked below.
About Watchmaker Genomics
Watchmaker Genomics is a life sciences company that develops precision tools for genomics and molecular biology. Its products include DNA library preparation kits, library amplification kits, RT-qPCR and qPCR kits, and normalization kits. The company uses enzyme engineering and computational biology to create reagents and workflows for applications such as clinical and translational research, including inherited disease, somatic oncology, transcriptomics, and epigenomics.
Also hiring at Watchmaker Genomics
Watchmaker Genomics is also hiring in engineering (3), marketing and growth (3), operations (2), finance and legal (1), hardware and science (1) and people and talent (1).
Its roles are in Boulder, CO, US (8), remote (3) and Cape Town, South Africa (3).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.