Customer Success & Support Jobs at Voyfai
Voyfai has one open customer success and support role, fully remote, alongside 6 other open roles.
About Voyfai
Voyfai is a European group of independent freight forwarders. The member companies operate autonomously at the local level while sharing scale, technology, and partnerships.
The open role
- Product Implementation Lead (Adoption) - Freight Operations (m/f/d): remote, Lead, posted 15 June 2026.
Also hiring at Voyfai
Voyfai is also hiring in engineering (2), operations (1), people and talent (1), product (1) and sales and business development (1).
Its roles are in Berlin, Germany (7) and Hamburg, Germany (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Where is the customer success and support job at Voyfai?
It is remote.
What else is Voyfai hiring for?
Engineering, operations, people and talent, product, and sales and business development: 6 more roles.