Customer Success & Support Jobs at Virtual Peaker

About Virtual Peaker

Virtual Peaker provides AI-driven virtual power plant software for utilities. Its platform manages distributed energy resources (DERs) and demand response programs, with modules for grid-edge DERMS, customer engagement, and demand forecasting. The company serves investor-owned utilities, municipal utilities, and cooperatives.

The open roles

Director of Client Implementation : Louisville, USD 135k to 155k, Director, posted 8 September 2026.
Client Success Manager: Louisville, USD 80k to 90k, posted 14 April 2026.

Also hiring at Virtual Peaker

Its roles are in Louisville, KY, US (2).

What customer success and support work involves at an early-stage startup

At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.

Experience level

Open roles by the experience the posting asks for.

Director1