Customer Success & Support Jobs at vCluster Labs
vCluster Labs has 2 open customer success and support roles, 2 of them remote, alongside 21 other open roles.
About vCluster Labs
vCluster Labs provides a platform for managing GPU infrastructure and Kubernetes clusters. The platform gives each tenant their own isolated Kubernetes cluster and can turn raw GPUs into various types of clusters, including Kubernetes, Slurm, and inference clusters. It is built for AI cloud providers, AI factories, and multi-cloud Kubernetes platforms, offering managed Kubernetes, isolated tenant provisioning, and automated node provisioning and lifecycle management. The company is also the developer of vCluster, an open-source technology for virtualizing Kubernetes.
The open roles
- Customer Success Engineer: remote, USD 150k to 175k, posted 8 July 2026.
- Sr. Solutions Engineer : remote, AED 540k to 715k, Senior, posted 18 March 2026.
Also hiring at vCluster Labs
vCluster Labs is also hiring in engineering (8), sales and business development (5), finance and legal (2), marketing and growth (2), product (2) and data and AI (1).
Its roles are in remote (8), Canada (6), Germany (6) and San Francisco, CA, US (3).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
2 of the 2 open customer success and support roles at vCluster Labs are remote.
What else is vCluster Labs hiring for?
Engineering, sales and business development, finance and legal, marketing and growth, product, and data and AI: 20 more roles.