Customer Success & Support Jobs at Truv
Truv has one open customer success and support role, fully remote, paying USD 150k to 230k a year, alongside 12 other open roles.
About Truv
Truv provides a secure, real-time API platform for consumer-permissioned payroll, employment, and banking data. Its services include income and employment verification, direct deposit switching, and document verification, used across mortgage lending, consumer lending, tenant screening, retail banking, background screening, and the public sector. The company also offers Truv Bridge to help increase application conversion rates. Truv is backed by $30M in funding from investors including Kleiner Perkins and NYCA, and its leadership team has experience from companies like Apple, Carta, Venmo, MX, and Okta.
The open role
- Customer Success Director, Public Sector: remote, USD 150k to 230k, Director, posted 26 June 2026.
Also hiring at Truv
Truv is also hiring in engineering (4), sales and business development (4), marketing and growth (2) and product (2).
Its roles are in remote (7), Portugal (3), Spain (3) and Serbia (3).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Where is the customer success and support job at Truv?
It is remote.
How much does it pay?
USD 150k to 230k a year, as stated in the posting.
What else is Truv hiring for?
Engineering, sales and business development, marketing and growth, and product: 12 more roles.