Customer Success & Support Jobs at Truly Free
No customer success and support roles are open at Truly Free at the moment. The nearest open roles are linked below.
About Truly Free
Truly Free Home provides non-toxic, refillable laundry and home cleaning products through a subscription service delivered to customers' doors. Its product line includes plant-based items for laundry, bathroom, and kitchen cleaning, marketed as safe for families and environmentally friendly.
Also hiring at Truly Free
Truly Free is also hiring in marketing and growth (3), data and AI (1) and operations (1).
Its roles are in Traverse City, MI, US (3).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.