Customer Success & Support Jobs at Triple Whale
Triple Whale has 3 open customer success and support roles, 2 of them remote, alongside 7 other open roles.
About Triple Whale
Triple Whale provides an AI-powered operating system and data platform for ecommerce brands. It centralizes real-time data from marketing, sales, and operations into one platform, with dashboards, analytics, and AI tools for tasks such as managing ad campaigns, drafting email campaigns, building landing pages, and forecasting. It also includes a pixel and measurement tools to help brands improve targeting and revenue.
The open roles
- Customer Success Manager, Mid-Market: United States, USD 110k to 115k, posted 9 September 2026.
- Implementation Manager, Mid-Market PST: remote, USD 105k to 115k, posted 2 September 2026.
- Technical Product Support Specialist: remote, USD 65k to 80k, posted 11 June 2026.
Also hiring at Triple Whale
Triple Whale is also hiring in data and AI (2), sales and business development (2), design (1), marketing and growth (1) and operations (1).
Its roles are in remote (6), United Kingdom (2) and New York City, NY, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Can these roles be done remotely?
2 of the 3 open customer success and support roles at Triple Whale are remote.
What else is Triple Whale hiring for?
Data and AI, sales and business development, design, marketing and growth, and operations: 7 more roles.