Customer Success & Support Jobs at Tala
Tala has one open customer success and support role, in the Philippines, alongside 5 other open roles.
About Tala
Tala is a digital financial services company offering a mobile app that provides credit, savings, and other financial tools. Its product bridges digital and cash ecosystems to help customers manage their financial lives. Tala builds AI-native credit infrastructure designed for thin-file borrowers in informal economies, using proprietary risk intelligence and a patent-pending credit decision model called Tala InSight. The company operates across Africa, Latin America, and Asia, and reports having served more than 15 million customers and delivered over $10 billion in credit access.
The open role
- Senior Operational Intelligence Lead (Workforce Management): Philippines, Lead, posted 17 March 2026.
Also hiring at Tala
Tala is also hiring in engineering (2), data and AI (1), finance and legal (1) and marketing and growth (1).
Its roles are in Mexico (3), United States (2) and Philippines (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Where is the customer success and support job at Tala?
the Philippines.
What else is Tala hiring for?
Engineering, data and AI, finance and legal, and marketing and growth: 5 more roles.