Customer Success & Support Jobs at RIVR
RIVR has one open customer success and support role, in Zürich, alongside 32 other open roles.
About RIVR
RIVR is a Swiss robotics company that builds autonomous legged robots for last-mile delivery. Its robots perform doorstep deliveries, and each delivery generates data used to improve its AI, which combines large-scale reinforcement learning in simulation with real-world self-supervised learning. The company owns the full stack from software to hardware, focusing on reliability, safety, and cost efficiency.
The open role
- Support Engineer: Zürich, posted 15 June 2026.
Also hiring at RIVR
RIVR is also hiring in engineering (16), data and AI (6), hardware and science (4), operations (3), field and trades (1) and finance and legal (1).
Its roles are in Zürich, Switzerland (27) and Shanghai, China (6).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at RIVR?
Zürich.
What else is RIVR hiring for?
Engineering, data and AI, hardware and science, operations, field and trades, and finance and legal: 31 more roles.