Customer Success & Support Jobs at SmarterDx
SmarterDx has one open customer success and support role, fully remote, paying USD 160k to 180k a year, alongside 12 other open roles.
About SmarterDx
SmarterDx is a healthcare technology company that provides a clinical AI platform for revenue cycle management. Its software reviews patients' full charts before final billing, surfaces revenue and quality findings, and offers modules for utilization management, clinical documentation integrity (CDI) and coding, charge capture, pre-bill review, and denial prevention. The platform is designed for healthcare providers.
The open role
- Senior Client Success Manager (SmarterNotes): remote, USD 160k to 180k, Senior, posted 15 July 2026.
Also hiring at SmarterDx
SmarterDx is also hiring in engineering (7) and healthcare and care services (5).
Its roles are in United States (13) and remote (13).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Where is the customer success and support job at SmarterDx?
It is remote.
How much does it pay?
USD 160k to 180k a year, as stated in the posting.
What else is SmarterDx hiring for?
Engineering and healthcare and care services: 12 more roles.