Customer Success & Support Jobs at Smartbox Group
Smartbox Group has 5 open customer success and support roles, alongside 22 other open roles.
About Smartbox Group
Smartbox Group offers a large catalog of over 140,000 experiences, connecting people with activities and moments to make the most of their free time. It operates across multiple European countries, including France, Italy, Spain, Germany, Sweden, Denmark, the Netherlands, Portugal, Belgium, and Ireland.
Also hiring at Smartbox Group
Smartbox Group is also hiring in sales and business development (7), marketing and growth (4), retail and hospitality (4), data and AI (2), operations (2) and engineering (1).
Its roles are in Dublin, Ireland (8), Milan, Italy (6), Carcavelos, Portugal (6) and Paris, France (5).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
What else is Smartbox Group hiring for?
Sales and business development, marketing and growth, retail and hospitality, data and AI, operations, and engineering: 20 more roles.