Customer Success & Support Jobs at Skycatch
Skycatch has one open customer success and support role, in Guadalajara, alongside 3 other open roles.
About Skycatch
Skycatch provides spatial data capture, processing, and analysis solutions for the mining industry. Its technology captures high-frequency, high-precision, large-scale spatial data and uses AI to support mine planning and execution, helping customers optimize material movement and improve mine site performance. The company also describes itself as redefining how the world captures and analyzes geospatial data for mining, construction, and energy.
The open role
- Product Support & Geomatics Analyst: Guadalajara, posted 23 May 2025.
Also hiring at Skycatch
Skycatch is also hiring in engineering (2) and sales and business development (1).
Its roles are in San Francisco, CA, US (2), Guadalajara, Mexico (1) and Santiago, Chile (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Skycatch?
Guadalajara.
What else is Skycatch hiring for?
Engineering and sales and business development: 3 more roles.