Customer Success & Support Jobs at Siena AI
No customer success and support roles are open at Siena AI at the moment. The nearest open roles are linked below.
About Siena AI
Siena AI provides empathic AI agents for commerce, including customer service, shopping, reviews, quality assurance, and insights. It offers tools such as a QA Agent that scores conversations, a Reviews Agent for review management, and a Topics Explorer for voice-of-customer insights, aimed at brand operators and personalized shopper support.
Also hiring at Siena AI
Siena AI is also hiring in sales and business development (6), engineering (3), product (3), marketing and growth (2), data and AI (1) and design (1).
Its roles are in New York City, NY, US (7), London, UK (7), remote (5) and Argentina (5).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.