Customer Success & Support Jobs at Side
Side has 2 open customer success and support roles, 1 of them remote, alongside 3 other open roles.
About Side
Side operates a real estate brokerage platform that helps top-producing agents, teams, and independent brokers create and grow their own companies while avoiding the operational burden of running a brokerage.
The open roles
- Partner Success Manager - In Market, Southern CA: remote, USD 120k to 130k, posted 23 June 2026.
- Manager, Partner Success: San Francisco, USD 135k to 160k, posted 19 May 2026.
Also hiring at Side
Side is also hiring in operations (1), product (1) and sales and business development (1).
Its roles are in San Francisco, CA, US (4) and Los Angeles, CA, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Can these roles be done remotely?
1 of the 2 open customer success and support roles at Side are remote.
What else is Side hiring for?
Operations, product, and sales and business development: 3 more roles.