Customer Success & Support Jobs at Shipping Technology
Shipping Technology has 3 open customer success and support roles, alongside 2 other open roles.
About Shipping Technology
Shipping Technology provides real-time data insights, automation, and emissions data for inland shipping vessels on Europe's rivers. Its products include ST Brain, a system that collects real-time data from nautical equipment and visualizes it in an online dashboard, and ST Sailing, which enables semi-autonomous and autonomous sailing. The company's technology is used by tankers, dry cargo vessels, container ships, and passenger vessels, and is intended to make inland shipping more sustainable, safe, and efficient.
The open roles
- Allround medewerker support & installatie: Rotterdam, up to EUR 42k, posted 26 August 2026.
- Support Engineer: Rotterdam, posted 28 April 2026.
- Elektromonteur binnenvaart: Rotterdam, posted 26 August 2025.
Also hiring at Shipping Technology
Shipping Technology is also hiring in engineering (2).
Its roles are in Rotterdam, Netherlands (5).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
What else is Shipping Technology hiring for?
Engineering: 2 more roles.