Customer Success & Support Jobs at Runna
No customer success and support roles are open at Runna at the moment. The nearest open roles are linked below.
About Runna
Runna is a running coaching app that provides personalized training plans. Users enter their current running level, target distance, and preferences such as plan length and training days per week, and the app estimates their race time. The app includes expert coaching and is available on iOS and Android.
Also hiring at Runna
Runna is also hiring in engineering (6), marketing and growth (3), design (1) and product (1).
Its roles are in London, UK (11).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.