Customer Success & Support Jobs at Rithum
Rithum has one open customer success and support role, fully remote, paying USD 65k to 117k a year, alongside 12 other open roles.
About Rithum
Rithum is a commerce operations platform for brands and retailers. It helps them list, market, and optimize products across commerce channels, manage product content, pricing, and inventory, and run retail media campaigns. The platform supports listings across 600+ marketplaces and enables fulfillment and delivery for orders.
The open role
- Business Systems Analyst - Salesforce, Gainsight Admin: remote, USD 65k to 117k, posted 31 July 2026.
Also hiring at Rithum
Rithum is also hiring in sales and business development (5), engineering (3), finance and legal (1), marketing and growth (1), operations (1) and product (1).
Its roles are in remote (13), United States (8), United Kingdom (3) and Spain (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Latest early-stage startup jobs, open to Pro members
Questions people ask
Where is the customer success and support job at Rithum?
It is remote.
How much does it pay?
USD 65k to 117k a year, as stated in the posting.
What else is Rithum hiring for?
Sales and business development, engineering, finance and legal, marketing and growth, operations, and product: 12 more roles.