Customer Success & Support Jobs at Resolve AI
No customer success and support roles are open at Resolve AI at the moment. The nearest open roles are linked below.
About Resolve AI
Resolve AI builds AI agents that handle software production alerts, perform root cause analysis, and troubleshoot incidents. The agents are designed to run software operations such as on-call and incident response, so engineers can focus on building. The company's product is an autonomous AI Production Engineer that investigates and fixes complex system issues end-to-end.
Also hiring at Resolve AI
Resolve AI is also hiring in engineering (6), marketing and growth (2), sales and business development (2), design (1), operations (1) and people and talent (1).
Its roles are in San Francisco, CA, US (11) and New York City, NY, US (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.