Customer Success & Support Jobs at Reonic
No customer success and support roles are open at Reonic at the moment. The nearest open roles are linked below.
About Reonic
Reonic provides an integrated software platform for solar and heat pump installers. The platform covers the full project lifecycle, including customer management (CRM), system design, proposals, project management, and invoicing, helping installers plan solar systems, send quotes, and close deals. It supports renewable energy components such as photovoltaics, batteries, wallboxes, and heat pumps. Reonic is used by more than 3,000 companies across 13 countries.
Also hiring at Reonic
Reonic is also hiring in data and AI (9), sales and business development (7), engineering (2), marketing and growth (2), operations (2) and product (2).
Its roles are in Berlin, Germany (25) and Augsburg, Germany (7).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.