Customer Success & Support Jobs at Relay Commerce
Relay Commerce has one open customer success and support role, fully remote, alongside 1 other open role.
About Relay Commerce
Relay Commerce is a company that acquires and operates e-commerce SaaS companies and builds a portfolio of software tools to help merchants scale e-commerce and simplify their marketing tech stack. Its suite includes an analytics platform called Peel, which helps e-commerce businesses automate revenue generation workflows.
The open role
- Manager, Customer Success: remote, posted 15 July 2026.
Also hiring at Relay Commerce
Relay Commerce is also hiring in finance and legal (1).
Its roles are in Florianópolis, Brazil (2), São Paulo, Brazil (1), Lisbon, Portugal (1) and Philadelphia, PA, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Relay Commerce?
It is remote.
What else is Relay Commerce hiring for?
Finance and legal: 1 more role.