Customer Success & Support Jobs at Quantum Metric
No customer success and support roles are open at Quantum Metric at the moment. The nearest open roles are linked below.
About Quantum Metric
Quantum Metric provides a real-time digital analytics platform that helps companies improve customer experiences and increase conversions. Its features include session replay, segment building, autocapture of metrics, page performance analysis, user analytics, mobile app analytics, and AI-powered session summarization and customer journey analysis.
Also hiring at Quantum Metric
Quantum Metric is also hiring in sales and business development (7) and finance and legal (1).
Its roles are in United States (3), London, UK (2) and Madrid, Spain (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.