Customer Success & Support Jobs at Proton.ai
Proton.ai has one open customer success and support role, in Cambridge, alongside 6 other open roles.
About Proton.ai
Proton.ai provides AI-powered sales software for wholesale distributors, helping them manage the complexity of selling large product catalogs and anticipate customer needs.
The open role
- Enterprise Engagement Manager: Cambridge, posted 22 July 2026.
Also hiring at Proton.ai
Proton.ai is also hiring in engineering (2), data and AI (1), design (1), people and talent (1) and product (1).
Its roles are in Cambridge, MA, US (5) and remote (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Proton.ai?
Cambridge.
What else is Proton.ai hiring for?
Engineering, data and AI, design, people and talent, and product: 6 more roles.