Customer Success & Support Jobs at Probook
Probook has 2 open customer success and support roles, alongside 11 other open roles.
About Probook
Probook is an AI operating system for the home services industry. It helps plumbing, HVAC, and electrical businesses manage dispatch and customer experience, handling voice calls and web leads and automating scheduling to fill service boards.
The open roles
- Deployment Strategist: New York City, USD 110k to 130k, posted 4 September 2026.
- Enterprise Customer Success Manager: New York City, USD 160k to 200k, posted 10 July 2026.
Also hiring at Probook
Probook is also hiring in engineering (4), sales and business development (4), marketing and growth (2) and people and talent (1).
Its roles are in New York City, NY, US (13) and Manhattan, NY, US (13).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
What else is Probook hiring for?
Engineering, sales and business development, marketing and growth, and people and talent: 11 more roles.