Customer Success & Support Jobs at Prismic
Prismic has one open customer success and support role, fully remote, alongside 4 other open roles.
About Prismic
Prismic is an agentic web platform for marketing teams, built on a headless CMS. It enables marketers and AI agents to turn briefs into on-brand landing pages and websites at scale, using reusable components and developer-friendly workflows. The platform centralizes brand guidelines, structured content, and tone of voice, and offers features for ABM landing pages and SEO/GEO. It also provides an MCP (Model Context Protocol) integration that lets users manage pages from AI assistants like Claude or ChatGPT.
The open role
- Senior Customer Success Manager (French and English-Speaking): remote, Senior, posted 2 April 2026.
Also hiring at Prismic
Prismic is also hiring in sales and business development (2), engineering (1) and finance and legal (1).
Its roles are in Paris, France (2) and United Kingdom (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Where is the customer success and support job at Prismic?
It is remote.
What else is Prismic hiring for?
Sales and business development, engineering, and finance and legal: 4 more roles.