Customer Success & Support Jobs at Plotline

Plotline is an AI-native omnichannel marketing platform that lets product and growth teams launch product experiences, outbound campaigns, and AI-powered journeys without engineering. It provides tools such as widgets, nudges, gamification, videos, push notifications, and emails. The platform is designed to help mobile apps deliver personalized user experiences through in-app communication tools without writing code. It is used by consumer products in financial services, media and entertainment, and retail and eCommerce, and is trusted by over 150 consumer products.

• Enterprise Customer Success Manager - India and SEA: Bengaluru, posted 24 June 2025.

Plotline is also hiring in sales and business development (6), engineering (3), design (1), finance and legal (1), operations (1) and people and talent (1).

Its roles are in Bengaluru, India (12), San Francisco, CA, US (1), Dubai, UAE (1) and Jakarta, Indonesia (1).

At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.