Customer Success & Support Jobs at Phonely
Phonely has 2 open customer success and support roles, alongside 17 other open roles.
About Phonely
Phonely is a platform for building and deploying AI voice agents that answer phone calls for businesses. Its agents handle incoming calls, book appointments, route calls, qualify leads, and provide customer support. The platform also supports chat and SMS, and integrates with business tools such as CRMs and appointment scheduling systems.
The open roles
- Technical Customer Success Manager: San Francisco, USD 100k to 150k, posted 29 August 2026.
- Customer Success Representative: San Francisco, USD 60k to 90k, posted 14 April 2026.
Also hiring at Phonely
Phonely is also hiring in sales and business development (6), engineering (5), marketing and growth (2), operations (2), data and AI (1) and product (1).
Its roles are in San Francisco, CA, US (17), Canada (1) and Australia (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
What else is Phonely hiring for?
Sales and business development, engineering, marketing and growth, operations, data and AI, and product: 17 more roles.