Customer Success & Support Jobs at Pep
No customer success and support roles are open at Pep at the moment. The nearest open roles are linked below.
About Pep
Pep is an online platform and mobile app for exclusive creator videos in India. It offers ad-free, goal-based videos from Indian creators in categories such as finance, business, cooking, DIY, social media, lifestyle, and personal development. Users can subscribe to creators, watch videos, and interact via comments and community chat. Creators can upload and sell their videos, making it a marketplace for content creators, domain experts, and instructors.
Also hiring at Pep
Pep is also hiring in sales and business development (4), engineering (1), marketing and growth (1) and people and talent (1).
Its roles are in Cincinnati, OH, US (6), Boston, MA, US (2), Hoboken, NJ, US (2) and New York City, NY, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.