Customer Success & Support Jobs at Pathify
Pathify has one open customer success and support role, fully remote, paying AUD 85k to 110k a year, alongside 1 other open role.
About Pathify
Pathify provides a campus experience platform (CXP) for higher education institutions. The platform acts as a centralized digital hub that connects students, staff, faculty, alumni, and parents with campus systems, resources, and people, integrating with existing systems such as student information systems (SISs) and CRMs. It replaces fragmented portals, chatbots, intranets, and mobile apps with a single integrated platform.
The open role
- Customer Success Engineer: remote, AUD 85k to 110k.
Also hiring at Pathify
Pathify is also hiring in engineering (1).
Its roles are in remote (2) and Melbourne, Australia (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Pathify?
It is remote.
How much does it pay?
AUD 85k to 110k a year, as stated in the posting.
What else is Pathify hiring for?
Engineering: 1 more role.