Customer Success & Support Jobs at Packmatic GmbH
Packmatic GmbH has 2 open customer success and support roles, alongside 9 other open roles.
About Packmatic GmbH
Packmatic is a packaging sourcing company that provides an online platform to help businesses find packaging suppliers and reduce packaging costs. The platform uses a matching engine based on a database of production capabilities, offers access to a network of global suppliers, and includes support from packaging engineers and independent consulting for technical specifications.
The open roles
- Working Student “Packaging Data & Specifications” (w/m/d) I Berlin (hybrid): Berlin, posted 10 June 2026.
- Technical Onboarding Manager (w/m/d) - B2B Saas I Berlin (hybrid): Berlin, posted 6 May 2026.
Also hiring at Packmatic GmbH
Packmatic GmbH is also hiring in sales and business development (5), engineering (2), operations (1) and product (1).
Its roles are in Berlin, Germany (10) and Copenhagen, Denmark (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
What else is Packmatic GmbH hiring for?
Sales and business development, engineering, operations, and product: 9 more roles.