Customer Success & Support Jobs at Omnidian
No customer success and support roles are open at Omnidian at the moment. The nearest open roles are linked below.
About Omnidian
Omnidian provides performance assurance services for solar and battery storage systems. The company monitors system performance, uses AI-driven data insights and dashboards, and guarantees energy output, covering shortfalls if systems generate less than forecast. It serves the distributed solar and energy storage industries and offers reporting for investors. Omnidian is a certified B Corp headquartered in Seattle, Washington.
Also hiring at Omnidian
Omnidian is also hiring in finance and legal (2), engineering (1), field and trades (1) and operations (1).
Its roles are in remote (2), Seattle, WA, US (2), Bengaluru, India (1) and San Francisco, CA, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.