Customer Success & Support Jobs at node.energy
No customer success and support roles are open at node.energy at the moment. The nearest open roles are linked below.
About node.energy
node.energy provides software for renewable energy plant operators. Its platform, opti.node, supports the commercial management of wind and photovoltaic systems, including functions such as revenue monitoring, municipal participation, electricity tax, and tenant electricity or onsite power purchase agreements.
Also hiring at node.energy
node.energy is also hiring in engineering (1) and product (1).
Its roles are in remote (2) and Frankfurt am Main, Germany (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.