Customer Success & Support Jobs at Modal.io
No customer success and support roles are open at Modal.io at the moment. The nearest open roles are linked below.
About Modal.io
Modal provides a serverless platform for AI and data teams to run CPU, GPU, and data-intensive compute at scale. The platform supports workloads such as inference, training, batch processing, and sandboxes, with features like sub-second cold starts and instant autoscaling. Modal is building an infrastructure layer for AI and counts companies like Lovable, Ramp, Cognition, DoorDash, and Suno among its customers.
Also hiring at Modal.io
Modal.io is also hiring in engineering (20), operations (3), people and talent (3), sales and business development (3), data and AI (1) and design (1).
Its roles are in New York City, NY, US (24), San Francisco, CA, US (16), Stockholm, Sweden (8) and London, UK (5).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.