Customer Success & Support Jobs at Midas
No customer success and support roles are open at Midas at the moment. The nearest open roles are linked below.
About Midas
Midas is an investment app that provides access to US, European, and Borsa Istanbul (BIST) stock exchanges, as well as crypto assets, investment funds, gold certificates, and derivatives. The app, licensed by the Turkish capital markets regulator (SPK), offers trading with low commissions, including a flat $1.50 fee for US trades and zero commission on BIST transactions.
Also hiring at Midas
Midas is also hiring in engineering (3), finance and legal (2), product (2), data and AI (1), design (1) and operations (1).
Its roles are in Istanbul, Türkiye (9).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.