Customer Success & Support Jobs at Merkle Science
Merkle Science has 2 open customer success and support roles, alongside 23 other open roles.
About Merkle Science
Merkle Science provides a blockchain analytics and risk intelligence platform for cryptocurrency compliance, threat detection, and forensic investigations. Its tools help businesses, banks, and government agencies monitor transactions for AML, KYC, and CFT compliance, trace illicit cryptocurrency activity, and run custom analytics for large-scale investigations. The platform covers 10,000+ assets and 200 bridges, and includes an AI-powered analytics solution for protocols.
The open roles
- Technical Customer Success Manager (New York): New York City, USD 20k to 40k, posted 2 June 2026.
- Customer Success Manager (New York): New York City, posted 27 February 2024.
Also hiring at Merkle Science
Merkle Science is also hiring in marketing and growth (8), sales and business development (7), finance and legal (3), data and AI (2), product (2) and engineering (1).
Its roles are in New York City, NY, US (19), Bengaluru, India (3), Canada (1) and London, UK (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
What else is Merkle Science hiring for?
Marketing and growth, sales and business development, finance and legal, data and AI, product, and engineering: 23 more roles.