Customer Success & Support Jobs at Mercuryo
Mercuryo has 2 open customer success and support roles, alongside 7 other open roles.
About Mercuryo
Mercuryo provides a fiat-to-crypto on-ramp solution for businesses, enabling users to buy and sell cryptocurrencies using credit cards, debit cards, Apple Pay, and other payment methods. It also offers co-branded virtual cards for spending crypto. The company serves web3 businesses and supports multiple cryptocurrencies and languages.
The open roles
- Merchant Support Associate (Night Shift): Cyprus, Junior, posted 26 August 2026.
- KYB Specialist: Spain, posted 16 April 2026.
Also hiring at Mercuryo
Mercuryo is also hiring in operations (3), data and AI (1), finance and legal (1), people and talent (1) and product (1).
Its roles are in Spain (3), Limassol, Cyprus (2) and United States (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
What else is Mercuryo hiring for?
Operations, data and AI, finance and legal, people and talent, and product: 7 more roles.