Customer Success & Support Jobs at Mento
Mento has 2 open customer success and support roles, 2 of them remote, alongside 27 other open roles.
About Mento
Mento is a career technology company that provides performance coaching for leaders and teams. Its platform matches leaders with coaches who have held similar roles at companies, and uses AI to support coaching sessions. Mento offers human, AI, and software-based coaching to help people thrive at work. The company is remote-first and based in the US, Canada, and Latin America, with $8 million in funding.
The open roles
- Senior Customer Success Manager: remote, Senior, posted 17 August 2026.
- Customer Success Coach - (Director/VP+) - UK/IE/Europe Remote: remote, VP, posted 21 April 2026.
Also hiring at Mento
Mento is also hiring in education (8), people and talent (6), finance and legal (3), data and AI (2), marketing and growth (2) and operations (2).
Its roles are in remote (29), Ireland (6), New York City, NY, US (1) and San Francisco, CA, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
2 of the 2 open customer success and support roles at Mento are remote.
What else is Mento hiring for?
Education, people and talent, finance and legal, data and AI, marketing and growth, and operations: 23 more roles.