Customer Success & Support Jobs at Menlo One
No customer success and support roles are open at Menlo One at the moment. The nearest open roles are linked below.
About Menlo One
Menlo Research is an applied R&D lab that builds Asimov, an open-source humanoid robot platform and the full software stack that powers it. The company targets developers, builders, and tinkerers. Asimov includes a developer API for real-time video, audio, and telemetry, a digital simulation environment with Sim2Real and Real2Sim support, and modular customizable hardware. The company also sells Asimov for $20,000 and is developing Asimov v1, an open-source DIY humanoid kit with a price goal of $15,000.
Also hiring at Menlo One
Menlo One is also hiring in engineering (8), marketing and growth (3), design (2), hardware and science (2), data and AI (1) and sales and business development (1).
Its roles are in Singapore (13), Palo Alto, CA, US (8), Ho Chi Minh City, Vietnam (2) and Shenzhen, China (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.