Customer Success & Support Jobs at Melio
Melio has 2 open customer success and support roles, 1 of them remote, alongside 22 other open roles.
About Melio
Melio is a business-to-business (B2B) payment platform for small businesses. Its software handles accounts payable and receivable, enabling businesses to pay vendors, contractors, and other business bills, send invoices and receive payments online, and manage expenses. It also offers capabilities such as paying by card, ACH bank transfers, international payments, payment links, and integrations with accounting tools like QuickBooks, Xero, and NetSuite.
The open roles
- Customer Success Manager: remote, USD 70k to 85k, posted 24 February 2026.
- Customer Success Manager: New York City, USD 70k to 85k, posted 20 February 2026.
Also hiring at Melio
Melio is also hiring in sales and business development (7), engineering (6), data and AI (3), finance and legal (2), operations (2) and design (1).
Its roles are in New York City, NY, US (11), Tel Aviv, Israel (8), remote (4) and Denver, CO, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Can these roles be done remotely?
1 of the 2 open customer success and support roles at Melio are remote.
What else is Melio hiring for?
Sales and business development, engineering, data and AI, finance and legal, operations, and design: 21 more roles.