Customer Success & Support Jobs at Matic Robots
Matic Robots has one open customer success and support role, in Menlo Park, alongside 20 other open roles.
About Matic Robots
Matic Robots makes a floor-cleaning robot called Matic that vacuums and mops. The robot uses smart vision, real-time 3D mapping, and semantic understanding of the home to navigate, avoid obstacles like toys and cables, and clean specific areas on request. It supports voice and gesture control and is designed for use in family homes. The company describes its work as home robotics and aims to reduce time spent on household chores.
The open role
- Robotics Customer Success Intern: Menlo Park, Intern, posted 8 September 2026.
Also hiring at Matic Robots
Matic Robots is also hiring in engineering (15), hardware and science (3), design (1) and operations (1).
Its roles are in Menlo Park, CA, US (19) and Mountain View, CA, US (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Where is the customer success and support job at Matic Robots?
Menlo Park.
What else is Matic Robots hiring for?
Engineering, hardware and science, design, and operations: 20 more roles.