Customer Success & Support Jobs at Malt

Malt is a freelance management system (FMS) and marketplace that connects companies with freelancers for projects. It provides tools for sourcing, contracting, managing, and paying independent talent, along with features like secure payments, project insurance, and legal document verification. The platform serves both freelancers and companies, covering skills in IT, tech, data, design, marketing, and business roles, including AI-related projects.

• Customer Success Public Sector (Brussels): Brussels, posted 9 July 2026.
• Client Activation Specialist: London, posted 18 June 2026.

Malt is also hiring in sales and business development (11), engineering (5), operations (3), data and AI (2), marketing and growth (2) and people and talent (2).

Its roles are in Paris, France (18), Berlin, Germany (6), London, UK (6) and Munich, Germany (4).

At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.