Customer Success & Support Jobs at Lupa Pets
Lupa Pets has 3 open customer success and support roles, alongside 7 other open roles.
About Lupa Pets
Lupa provides AI practice management software for veterinary practices. The company offers an all-in-one platform that replaces multiple disconnected tools, covering scheduling, client communication, clinical documentation, and AI-driven care guidance for vet teams and pet owners.
The open roles
- Deployment Strategist : New York City, posted 27 August 2026.
- Deployment Specialist: New York City, posted 24 July 2026.
- Deployment Specialist: Munich, posted 23 June 2026.
Also hiring at Lupa Pets
Lupa Pets is also hiring in engineering (2), data and AI (1), finance and legal (1), operations (1), people and talent (1) and sales and business development (1).
Its roles are in London, UK (7), New York City, NY, US (2) and Munich, Germany (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
What else is Lupa Pets hiring for?
Engineering, data and AI, finance and legal, operations, people and talent, and sales and business development: 7 more roles.