Customer Success & Support Jobs at Lila Sciences
Lila Sciences has 2 open customer success and support roles, alongside 109 other open roles.
About Lila Sciences
Lila Sciences is building Scientific Superintelligence, an AI system that combines advanced AI with autonomous laboratories. The system generates hypotheses, designs and runs experiments, and learns from new data in real time, with the goal of accelerating scientific discovery across fields such as advanced materials. It provides a platform for scientists to address discovery challenges across industries.
The open roles
- Associate Director / Director, Customer Program Management, Physical Sciences: Cambridge, USD 148k to 224k, Director, posted 18 June 2026.
- Associate Director / Director, Customer Program Management, Life Sciences: Cambridge, USD 148k to 224k, Director, posted 17 March 2026.
Also hiring at Lila Sciences
Lila Sciences is also hiring in engineering (50), hardware and science (21), data and AI (15), operations (7), finance and legal (5) and product (4).
Its roles are in Cambridge, MA, US (102), San Francisco, CA, US (40) and London, UK (7).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
What else is Lila Sciences hiring for?
Engineering, hardware and science, data and AI, operations, finance and legal, and product: 102 more roles.